IHSAN M. ZAGHMOUTH



 
 

Objective
     
    A challenging SAP Basis and Senior Systems Support Analyst position, to assist, propose, recommend, design, implement and support the implementation of  SAP R/3 client-server corporate systems and networking solutions, utilising systems running UNIX,  Windows NT, SAP, ABAP/4  and  Shell programming.
Employment History
1997 (Dec 18) - Present  (SPEARHEAD SYSTEM CONSULTANTS (US) )
New York - USA
Sr. SAP BASIS CONSULTANT
    Currently, working for a consulting firm in New York, Spearhead System Consultants (US) Ltd., a leading innovator in the implementation of management systems. Spearhead is a SAP National implementation Partner of SAP America and is focused on delivering cost-effective implementation of the SAP product. 
       
    • Senior SAP Basis Consultant —TSI, Inc , Florida, 

      • Upgraded SAP from 3.1H to 3.1I on Compaq Proliant 7000 with WinNT/Informix 7.0 and upgraded Industry Solution AFS from SAP V1.0C to V1.0D. Installed Fixpack#1, #2 and #3 and all post released notes for V1.0D. Installed and setup production systems including 3 application servers. Installed and maintained logon load balancing and user groups by branch.  Setup of "daily" and "nightly" operation modes per server and grouping processes for achieving a satisfactory performance. 
       
    • Sr. SAP Basis Consultant — CHANEL, Inc, New Jersey, 

      • Assisting and supporting SAP 3.1H on HP K-series, HPUX 10.20 with ORACLE 7.3.3.6 Expanded and scaled the Database for the clients requirements. Created 6 clients for the development team, applied 29 Hot packages and upgraded SAP patch Manager. Loaded a pre-configured client PCC from Sapnet. Installed CTS scripts to facilitate transports between DEV, QAS and PRD systems. Assisting in resizing and stabilizing the whole chain of SAP systems and addressing performance issues, especially with ALE/EDI. GO LIVE status is January 1 - 1999. 

      I personally hired and trained staff and assured a high quality product.


     
    • Senior SAP Basis Consultant —  Honey Baked Ham Company, Atlanta, GA. 

      • Installed and engineered SAP installations on Windows NT 4.0 on Compaq servers, SAP 3.1H and MSSQL-6.5 Server Database. I am acting as the only SAP Basis Consultant from Spearhead, supporting all teams in FI/CO, HR and MM. Implemented all Basis ASAP strategies, Policies and Procedures for IT's technical department. Loaded Pre-configured Client from Sapnet and installed Accelerated Financials, Accelerated Human Resources and BSI 5.0 Tax Factory for HR. Preparing for a cutover from Development to Production in preparation for a role out at the end of September 1998.
       
    • Senior SAP Basis Consultant — B&G manufacturing, Philadelphia, PA

      • Installed and engineered SAP 3.1H on IBM RS6000, AIX4.2 with ORACLE 7.3.3.5. Created 4 clients, applied 17 Hot packages and upgraded SAP patch Manager. Loaded a pre-configured client PCC from Sapnet.  Installed my own Backup scripts interface to brbackup/brarchive.Preparing for a cutover from Development to Production in preparation for a role out at the end of August 1998.
       
    • Senior SAP Basis Consultant — Computer Horizons Corporation (CHC) in New Jersey.

      • Assisting in the initiation of SAP installations on Windows NT 4.0 on Compaq servers, SAP 3.1H and Oracle 7.3.3.5. Engineering the SAP environment layout and applying  ASAP approach as an efficient and fast SAP implementation.  Defining external interfaces and best methodologies for integrating clients legacy systems with SAP.
    • Conducted training for Spearhead clients and SAP America training centers in the Basis area. SAP20, SAP50 (Basis Technologies),  BC625 (SAPOffice ) and BC425 (SAP Modifications and Enhancements).
1995 (Aug 20) -  1997 (Dec 10)  (QATAR LIQUEFIED GAS CO. Ltd. )
Doha - State of QATAR - the Gulf region

SAP Basis Team Leader - Senior Systems Support Analyst

    Worked with QATARGAS for the past 2 and 1/2 years. I was appointed from the start to acquire the appropriate hardware to run SAP. SUN/SOLARIS was the choice and ORACLE was the database. We started  production on 2.2E supporting 400 users on a central instance with 3 application servers.  This was deployed on July 2, 1996. Installed and administered the SUN servers to host the 2.2E development server and later the production servers. We have acquired a separate server for the new development effort to 3.0F and upgraded  a dB-exported  image of production and successfully completed this in January, 1997.  Production was upgraded to 3.0F with a 3.1G kernel on May, 1997 with Logon Load Balancing implemented. 
    I  lead the SAP Basis Team in QATARGAS. I administerd the platform hardware/software layout under (UNIX/Solaris) and its resources from installations to upgrades. Installation for SAP and upgrading up to 3.0F. Supported all SAP Teams and solved their problems/dumps. Installed and administered OSS connectivity for the company. Traced and Applied fixes/patches to ABAP/4 programs and other SAP resources. Executed and maintained Backups for all systems UNIX and SAP. I attended all SAP training courses for BASIS and completed them successfully. Corrections and Transports and application servers logon load balancing. Database Exports/Imports between systems. Clients Export/Import and local copying. Database administration and re-organisation of Tablespaces and critical Tables under ORACLE. SAPGUI on Win95 and Win31 for workgroups installations and upgrades.
    SAP R/3 Basis and systems support analyst with experience in any of the following areas: 
     
    • SAP R/3 Basis and systems support analyst with experience in all of the following areas:

      • R/3 system installations/upgrades – Releases 2.2E, 2.2F, 2.2G, 3.0C, 3.0D, 3.0E ,3.0F,3.1H, 3.1I and 4.5a and applying SAP patches
    • ORACLE database administration backup, recovery, and security
    • Cross Applications and Communications interfaces (OSS set-up, CPI-C, FRC, IDOC and EDI)
    • Data Dictionary
    • CCMS
    • ABAP/4 Basis system programming and reporting
    • UNIX SOLARIS 2.4 and 2.5 on SUN Servers (1000E and 3000E)
    • Corrections and Transports
    • Data Conversion and Batch-Inputs
    • ASAP certified

      •  
1994 (NOV 1) -  1995 (AUG 1)   PARANET, Inc.  (Houston, Texas, USA)
Senior Network Systems Administrator
    Joined PARANET as a Senior Network Systems Administrator, providing consulting, assistance and advises to a broad and diversified number of computer clients base. Provided  assistance to CHEVRON GAS/OIL, built-up and implemented a Central Standard Utility Tools environment throughout their network. Acquired and built X applications and  administrative tools from the Internet and made it available on 7 different UNIX architectures namely, SUN 4.1.3,  Solaris 2.4, AIX 3.2, SGI IRIX-4D, HPUX 9.0.1, DEC Ultrix-4.2  and Solaris-I86. Packages such as Perl, Tcl, Xgrab, Flex, Xntp/ntp, Xmh/mh, Xrn/rn, X3270, Traceroute, Sysinfo, Ofiles, Xv, Elm, Tcp_wrappers and Kerberos Unix Security Systems, RCS, Gopher/Xgopher, Xmosaic, Netscape, ncftp, ircII, Inn network news, GNU tools and many others.
    Worked with OWEN HEALTHCARE and implemented an overall UNIX SECURITY SYSTEM on their HP9000/G60. Built and implemented COPS, TRIPWIRE, CRACK, NPASSWD, SUDO and EXPECT packages in order to audit and report system vulnerabilities as these take place.
1994 (JAN 1) - 1994 (OCT 30) 
INFLUENCE INTERNATIONAL ,Inc. (Houston, Texas, USA)
Manager, Network Systems
    Continue designing/coding the GUI Client/Server Call Management Centre in OOD/OOP with C++, to achieve national/global access to host services and applications.  Installed Ethernet with DNS/NIS and provided Micros and UNIX Servers company wide access over TCP/IP and NFS. Lan segments managed and monitored with SNMP and Lan Analysers. Installed  SLIP/PPP Server access to the Internet. Installed and administered HP 835s, SUN Sparcs 5 and 10 workstations with Solaris 2.3. Installed NFS TCP/IP Software from Beam &  Whiteside BW-NFS 3.3 on all PCs to integrate them and provide access to UNIX Servers and Printers.
1991 - 1994 (JAN 30)  U. S. VIDEOTEL (Houston, Texas, USA)
Manager, Network Engineering/Development
    Performed as a working development manager and system administrator in the area of network engineering, lead the network development programmers, system analysts and network operations group. Designed and implemented a GUI Call Control Protocol over an Event-Driven Client/Server Model, utilising OOD & OOP with C++/C, GUI development APIs and Borland Interbase RDBMS. 
    Installed INTERNET and administered LAN segments with SNMP. Installed and maintained a SLIP/PPP Server access to the Internet.
1988 - 1991  U. S. VIDEOTEL (Houston, Texas, USA)
Supervisor, Network Engineering Development
    Lead the R&D Network Group as a Project Supervisor. Provided proposals, conceptual functional and physical designs for network systems and applications. Upgraded equipment and Built applications with UNIX/C to expand the network gateway functionality for national and international access. Installed and maintained Ethernet with TCP/IP and Novell NetWare LANs to connect Local and Remote Systems via Terminal-Servers, Bridges, Routers and Gateway LAN-WAN equipment.
1987 - 1988    U. S. VIDEOTEL (Houston, Texas, USA)
Network System/Analyst, 
    Designed and implemented Call Management Centre Transport and Session layers over X.25 Protocol, to provide gateway services in a public data network. Assisted in the design and  implementation of the Presentation and Application layers  achieving by that a full implementation of the Network Call  Management Centre (CMC) model.
1986 - 1987   ENCODE BUSINESS SYSTEMS (Houston, Texas, USA)
Programmer/Analyst,
    Designed and developed generic API database interfaces and generic purpose libraries utilising CTREE and INFORMIX SQL on  PCs and Miniframes. Ported the interfaces and the libraries  from PC to Altos (XENIX) and Hewlett Packard platforms. Heavy  use of UNIX/C.

Higher Education

     M.S. in Computer Sciences      May 1986
                              University Of Houston
                              Central Park Avenue

     M.S. in Control Engineering and Industrial Automations, EE 
                                   June 1980
                              Polytechnical University
                              Of  Bucharest,  Romania

     Networking  Management,  Control  and  Maintenance
                                    May 1989
                              OST Education Systems

     Software  Project  Management Tools and Techniques 
                                   June 1988
                              Integrated Computer Systems
 

Languages
ARABIC Native Language
ENGLISH 2nd Language
FRENCH Arbitur (High School)
ROUMANIAN 3rd Language

Computer Skills
HARDWARE
    HP 9000/800s, SUN 1000E and 3000E Servers, Convergent Technologies, OST, Altos, Fault Tolerant, Netrix X.25 Switches, Cisco Bridges & Routers, Xylogics Terminal Servers, NCD X-terminals and Print Servers, multiprocessing systems like Pyramids, Compaq, DEC433,  Micron, Ambra and PC ATs with ISA, EISA, PCI and MCA bus architectures. Third party network/serial adapters/controllers and LAN/WAN equipment, installed and maintained.
SOFTWARE
    UNIX BSD/4.3 and Solaris 2.4, 2.5, 2.5.1 (SYSV/4.2), HP-UX 10.0, SCO UNIX ODT 3.0, MS-DOS 6.2, MS windows95/NT, Window-Based X Client, NCD X-Terminals, Servers/Clients, C-ISAM, Faircom Ctree, ORACLE 7.1.4, 7.1.6 and 7.2.3,  BORLAND  RDBMS.
LANGUAGES
    C/C++, OOD & OOP in SCO C++ 3.1, HP-UX C++, Object-Centre V2.0, SAP R3 ABAP/4, PASCAL, PL/1, FORTRAN, BASIC and ASSEMBLY.
NETWORK PROTOCOLS
    OSI CCITT X.25, UNIX DCE Applications with RPCs and TCP/UDP protocols, SNMP network management protocol, Berkley Sockets and SYS V4.2 Streams, IPCs, AMD/NFS, SLIP/PPP Internet access & Domain Name Server DNS/NIS Set-up, Gopher, World-Wide-Web WWW, WAIS, ARCHIE and USENET.

Interests and Activities
Soccer
Swimming
Reading
Singing

 References

John Carrroll                  IS Manager - Pennfield Precision, Inc., Sellersville, PA 18960 
                                        (W)  (215) 257-5191,    (H) (215) 362-7402 
                                        E-mail:  [email protected]

Andrew Nixon                Sr. SAP Consultant - Metamor, Inc
                                        (M) (610) 716-0422
                                        E-mail: [email protected]

Brian Boatright              SAP Basis Administrator - Honey Baked Ham, Inc
                                         (W) (770) 936-7149,  (M) (770) 653-8711
                                         E-mail: [email protected]

Kenneth Kwok               SAP Consultant - Siemens
                                        (H)626-574-7484. 
                                        (W)800-225-1484, x 4475
                                        E-mail: [email protected]

Athanasios Kitselis       Sr. SAP Basis Consultant  -  Spearhead System Consultants - Greece
                                        (H) +30 (93)  243-8327 
                                         E-mail:  [email protected]

Tarek Hashisho              Sr. SAP BASIS Team Leader - QATAR GAS - State of QATAR
                                        (W) 0974 736693,  (H) 0974 868386, (M) 0974 5500561
                                         E-mail:  [email protected]

 

Status

     US Citizen
     Willing to Travel